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Privacy statement

Privacy statement

When you visit our website, we collect different data for different purposes. Below is an explanation of what data we collect, for what purposes, how we obtain this data, what your rights are and how you can exercise them. Bootstock respects your privacy and ensures that all your personal data is treated confidentially. We collect certain data via our website.

Personal data and data processing

To offer you a good and personal service, we need some information from you. If you register with us, your name, (e-mail) address and telephone number will be stored. This data is only used for services that you have specifically requested when you place an order with us or when you adjust your data.

Bootstock processes three types of data: identity, payment, and traffic data.

Identity data

These are details that you enter during the ordering or registration process:

- Name

- Address

- Postal Code

- Residence

- Country

- E-mail address

- Phone number

- Mobile number

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can play a key role in this, for example, if there is something wrong with your package. The e-mail address you enter here will not be used for marketing purposes.

When you register on our site, you can indicate whether you want to receive our digital newsletter with offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do so via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other data will not be used for marketing purposes, and we will not provide it to third parties for commercial purposes.

Payment details

If you wish to pay by means of 'Pay afterwards' (after receipt of your order), your data will be checked at Bootstock's request and registered with Billink B.V., to whom Bootstock pledges the receivables of orders on account. They then decide based on this information whether you are eligible for this payment method. When registering your payment details, we only note your payment method (MasterCard, VISA, American Express, Diners Club, PayPal, Ideal, giro collection form or a transfer via Bank or Giro). Of course, bank details are not saved, and every payment option is secured.

Traffic data

With traffic data, you can think of registering an IP address*, installing a cookie** and registering click behaviour and analysing your navigation on our website.

We use the traffic data to analyse the surfing behaviour of our visitors. We look at how the navigation is used, which pages are visited, and which articles are ordered, so that we can improve the familiarity, functionality, and content of our site (and digital newsletters).

* An IP address is an Internet Protocol address that points to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor's computer. This information is essential to send the pages to the correct computer via the Internet. ** A cookie is a collection of data, a registration file, that a website transfers to a computer's hard drive for storage. Although a cookie does not identify the visitor, it does identify his computer. Our website installs a cookie to analyse your surfing behaviour so that we can optimally compile our website.

Purposes and data processing

Below is indicated for which purpose(s) Bootstock collects your data. Bootstock has the following specified purposes in mind when processing your data:

Bootstock process’s identity data for administrative purposes, such as:

- processing your order (administrative)

- the delivery of your order to the delivery address chosen by you (administrative)

   Payment data is processed by Bootstock for administrative purposes, namely:

- the payment of your order

   Bootstock processes traffic data for communicative purposes, such as:

- promoting the user-friendliness of the site.

Link through on our website

The Bootstock website may contain advertisements from third parties or links to other sites that are not under the control of Bootstock. Bootstock is in no way responsible for the content or compliance with the privacy rules by the operators of the relevant sites. The inclusion of links to other sites also does not imply endorsement by Bootstock of the content of such sites.

Secure pages

The online payment options are secured. The pages are protected with SSL, so your data is sent encrypted, and it is impossible for third parties to see your (credit card) data. You can check the security by right-clicking on the payment page and choosing 'Properties'. You will now see a window with the connection details. At 'Connection' it is stated that it concerns an SSL connection. Your credit card details, such as the number and expiration date, are of course not stored.

Origin of data

The data that Bootstock processes is obtained from visitors and customers, which you provide yourself via

Provision of data

Bootstock provides your data to a limited circle of third parties who process the data for administrative purposes:

Billink b.v.: in case of a choice for payment by giro collection form or direct debit; for the follow-up and collection of outstanding receivables. for payments by credit card and Ideal.

In addition, Bootstock does not provide your data to third parties, except as far as we are required to do so by law and regulations. The data will only be used for the purposes described in this privacy policy.

Rights of visitors and our clients

As a visitor or customer of our website, you have the right to contact our E-commerce department with the request to inform you whether our organization processes your data. Within four weeks of the request, the E-commerce department will inform you in writing which data is processed, for what purposes this data is processed and where this data comes from, to whom it is provided and for what purposes.

  1. You also have the right, by means of a request addressed to the E-commerce department, to correct, supplement, delete or block the relevant personal data. You can make this request if the data is factually incorrect, is incomplete or irrelevant for the purposes of the processing or is being processed in violation of the law.

If you no longer wish to receive our newsletter, you can notify us by e-mail or unsubscribe via the unsubscribe link in the newsletter.


The persons acting under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except as far as they are obliged to make statements by law or regulation.


To prevent unauthorized access to your personal data, Bootstock has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and accidental destruction, and accidental loss.


If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please do not hesitate to contact us in writing, by telephone or by e-mail.

Bootstock may adjust this privacy policy in the meantime if developments occur in the field of technology, legislation, processing, or provision, for example. Changes will be announced via this page.